Lately we have noticed some community members questioning if our Crypto ATMs truly operate without identity verification. There have been some understandable concerns expressed about how the ATMs operate that we'd like to fully address here for clarity and transparency purposes.
How our Crypto ATMs work
With our ATMs you can quickly and safely:
- Buy BTC, ETH, and XMR with CHF or EUR.
- Sell BTC for CHF.
- Get competitive rates.
- Expect real-time pricing, updated every 5 seconds.
- Complete up to 5'000 CHF buy and sell volume.
- Withdraw cash from any ATM in our network - regardless of where you initiated the transaction.
Using them is easy: simply follow the on-screen prompts and directions and you'll have your transaction complete within minutes. If you've ever used a traditional ATM, you are ready to use our machines.
No identity verification required
We do not require customers to have an account with us or complete any identity verification checks to use our ATMs. Following strictly the Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations in Switzerland, we set a maximum sell and buy volume, equivalent to 5'000 CHF, to enable customers to use our kiosks hassle-free. Our ATMs allow you to complete your transactions privately, without the need for human intervention.
But what about that camera...
It is true that the model of ATMs we use have a place for a camera pre-installed in the machine that can be found at the top of the screen. We have completely disabled this camera and placed a metal plate over it to block the area as well.
Please note that there are likely surveillance cameras on site for the building, but these are not owned or monitored by us. We only ever review third-party on-site camera footage in cases of theft.
The fingerprint scanner has also been disabled and you can use the ATM while avoiding that area completely if you wish.
As a Swiss-owned and operated company, we highly value and have strong beliefs in protecting and securing our customer's privacy at all times.
It may look like our ATM, but it may not be
It is important to note that there are only a few major vendors who manufacture the physical machines. Because of this, all crypto ATMs tend to look nearly identical in appearance regardless of what company is actually managing and operating them.
We are in the process of adding clear identifiers, such as our logo and QR codes, to the outside of our own ATMs to help clear up some of the confusion caused by this. In the meantime, before you begin a transaction on any crypto ATM, make sure to first verify it is one operated by the company you intended to do business with. While our company strives to protect our customer's security and privacy, not all companies do the same. For our machines, simply look for our logo on the start screen.
You can find a comprehensive list of all our verified ATM locations on Coin ATM Radar here.
Need more information?
Head over to our Crypto ATM product page to find a full list of features, benefits, and guided walkthroughs on using our Crypto ATMs.